Shipping policy

***DUE TO COVID19 YOU MAY EXPERIENCE SHIPPING DELAYS***

Depending on the shipping option you choose it can assist in your shipping delivery process. Due to COVID, shipping has been backed up and deliveries are taking longer than usual. 

Once packages have been placed in the hands of the carriers, it is no longer our responsibility. Once packages are in the hands of the carrier and states that it is DELIVERED, if you believe that your package is lost or stolen  please contact the carrier and then email us with the claim number they provide you.  ***NO REFUNDS ALL SALES ARE FINAL***.

If package is deemed lost or stolen by carrier items that are available will be replaced if not store credit will be given. 
For damaged packages please keep all packaging and take pictures for insurance claim with the carrier
***If a package is returned back to me I will reach out , you will be responsible in paying a fee to have the package resent. If address is incorrect you have 24 hours to email us with order number, after you need an address change after 24 hours, a fee is required to update address.